Warranty Policy

All Amperup E-bikes are covered by a 1 year manufacturers warranty, and only applies to the original owner of the bike. The warranty covers manufacturing defects, and does not cover wear items like tires, tubes, brake pads, etc. Maverick Distributing warrants all models, including all warrantable individual components, against defects in material as follows:

Maverick Distributing Limited 1-year warranty:

Maverick Distributing e-bikes components including: pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, LCD display, frame, forks, stem, handlebar, headset, seat post, saddle, brakes, lights, bottom bracket, crank set, kickstand, hardware are warranted to be free from manufacturer defects materials and/or workmanship for a 1-year period from the date of original purchase. Any wear and tear is not covered under warranty. All our batteries are warranted for a 1-year period from the date of original purchase. The battery warranty does not include damage from power surges, use of an improper charge, improper maintenance or another such misuse, normal wear or water damage.

You can report any issues via our phone number at 1-800-661-9653 or e-mail

If a component is defective or damaged without user error we will issue a replacement part within the first year. We will assist you in replacing any defective part. All bikes are shipped in good order, and damages in shipment are the responsibility of the carrier, and must be duly noted with the carrier upon delivery.

Maverick Distributing terms of warranty

This warranty only applies to the original owner of an e-bike that was distributed by Maverick Distributing. If you need adjustment on any of these components, then please visit the dealer you purchased the bike from. We are willing to provide you with the best in class warranty service and support. Please keep in mind that our help desk is never more than an email or a phone call away:


Normal wear and tear
Improper assembly
Improper follow-up maintenance
Installation of components, parts or accessories not originally intended for or compatible with the bicycle as sold
Damage or failure due to accident, misuse, abuse or neglect
All Water damage and batteries that have been left to self-discharge for an extended period of time are not covered by the terms of the warranty.

This warranty does not apply to normal wear and tear of components (i.e.: tubes, tires, brake pads, cables, chain, freewheel, derailleur, crank arm, grips, and saddle).


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